Simply look for the
logo to enjoy free ground shipping on those items once your order reaches $85 or more before tax and shipping. Please note that bulk items do not qualify for free shipping.Refund/Return Policy:
Original sales receipt must accompany
returns.
We accept returns for exchange or
refund 14 calendar days after delivery of the product. At our sole discretion after 14 calendar days, we will offer an exchange or store credit only. Items must be
in "new, unaltered and unused condition". Definition of new,
unaltered and unused condition is:
- -without
showing signs of wear or damage in any way
- -within 14 calendar days of the delivery date (after 14 days no returns are allowed)
- -must not be
a special order or a custom order
- -unless noted
that it cannot be returned or has a different return policy time
period other than that 14 days noted in that item's particular item
description.
If an item is received damaged or is
incorrectly shipped by us please contact Customer Support immediately. Items
that are defective and shipped from us or items that you did not order but
received from us will qualify for store credit or a credit refund.
Refunds are contingent upon inspection of
item(s) once we receive it.
There is a 15% restocking fee for
returned items that are not being exchanged and are not damaged. Again you MUST
contact us within 14 days if you intend to return ANY item back to our store.
Items returned to us AFTER 14 days and WITHOUT contacting us will NOT be
refunded.
Customer is responsible for all shipping
costs if seller is not at fault.
Contact Information:
sales@meltproducts.com
Melt Online Sales
5765 W 52nd Ave
Denver, CO 80212Customer Service #720-258-6358